Terms and Conditions
for [Spiritual Wellbeing By Donna]
Last updated: [October 2025]
Welcome to [Spiritual Wellbeing By Donna] (“we”, “our”, or “us”). These Terms and Conditions (“Terms”) govern your use of our website [www.spiritualwellbeingbydonna.co.uk] and your participation in our holistic and wellbeing services, classes, consultations, or workshops (collectively referred to as the “Services”).
By accessing our website or booking any Services, you agree to be bound by these Terms.
1. About Us
Business Name: [Spiritual Wellbeing By Donna]
Business Address: [12 Village Lane, Washington Village, Washington, Tyne and Wear, NE38 7HU UK]
Email: [spiritualwellbeingbydonna@gmail.com]
Website: [www.spiritualwellbeingbydonna.co.uk]
Phone: [07498 360102]
We provide holistic, wellbeing, and personal development services such as [e.g. Reiki, Colour Therapy, Crystal Therapy. Sound Therapy, Oracle Card Readings, Ribbon Readings, Mediumship Readings, Tea Leaf Readings and Holistic & Wellbeing Events].
2. Disclaimer
Our Services are designed to support general wellbeing and personal development. They are not a substitute for medical treatment or advice.
If you have any medical conditions, mental health concerns, or are under medical supervision, please consult your GP or healthcare professional before starting any holistic or wellbeing treatment.
We make no guarantees regarding outcomes from our Services, as individual results may vary.
3. Booking and Payments
- All bookings must be made through our website, email, or in person.
- Payment of £10.00 is required [in advance/upon booking/upon arrival] unless otherwise agreed to secure your Appointment.
- Prices are listed in GBP (£).
- We reserve the right to change pricing or availability at any time.
4. Cancellations and Refunds
We understand that plans can change. Our policy is as follows:
- Cancellations made less than 24 hours before the appointment or no-shows, no refund will be given.
- For workshops or events, a minimum of 7 days’ notice is required for cancellation unless stated otherwise.
If we need to cancel or reschedule a session, you will be offered an alternative time or a full refund of the Deposit paid.
5. Health and Safety
You are responsible for ensuring that you are fit and well enough to participate in our sessions. Please inform us of any medical conditions, injuries, or special requirements before your session begins.
We will always maintain a safe, respectful, and inclusive environment for all clients.
6. Confidentiality
All personal information shared with us during sessions is treated with the utmost confidentiality.
We comply with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018. For more details, please see our [Privacy Policy].
7. Liability
While we take every precaution to provide a safe and supportive experience, we are not liable for:
- Any loss, injury, or damage arising from participation in our Services; or
- Decisions you make based on information shared during sessions.
Your use of our Services is at your own risk. Nothing in these Terms limits your statutory rights as a consumer.
8. Intellectual Property
All content on our website and in our materials (including text, images, audio, and video) is the property of [Spiritual Wellbeing By Donna] and protected by copyright laws.
You may not copy, distribute, or reproduce our content without prior written consent.
9. Complaints
If you are unhappy with any aspect of our service, please contact us directly at [spiritualwellbeingbydonna@gmail.com]. We aim to resolve all issues promptly and fairly.
10. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
11. Contact Us
If you have any questions about these Terms, please contact:
[Spiritual Wellbeing By Donna]
📍 [12 Village Lane, Washington Village, Washington, Tyne & Wear, NE38 7HU, UK]
📧 [spiritualwellbeingbydonna@gmail.com]